FAQ's

Frequently Asked Questions (FAQs)

1. What types of products do you sell?

We offer a wide range of cosmetic products including skincare, makeup, beauty tools, and wellness items. All our products are carefully curated to ensure quality, safety, and effectiveness.

2. Are your products cruelty-free?

Yes! We are committed to cruelty-free beauty. None of our products are tested on animals, and we partner with brands that share the same values.

3. How do I know which product is right for my skin type?

Each product page includes detailed descriptions and skin type recommendations. If you're still unsure, feel free to contact our customer support team—we’re happy to help you choose the right products.

4. Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

5. How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Delivery times vary by destination, but you can expect your order within 3–10 business days after shipping.

6. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options offered at checkout.

7. Can I return or exchange a product?

Yes. If you are not completely satisfied with your purchase, you may return or exchange it within 14 days of delivery. Please review our Return Policy for more details.

8. My order arrived damaged or incorrect—what should I do?

We’re so sorry! Please contact us within 48 hours of receiving your order at [your support email], and we’ll make it right.

9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter to get exclusive discounts, product launches, and skincare tips.