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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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‼️ Please note that the manufacturer may change product design, formulation, or capacity without prior notice. A renewed version may be shipped, but functionality and quality remain unchanged.
“A soothing balm-to-oil texture melts away makeup, sunscreen, and deep-seated impurities, while 3,008 PPM of pure Centella Asiatica powder and seven Cica-derived actives calm and comfort even the most sensitive skin.”
Medicube Super Cica Deep Cleansing Balm combines an innovative 3,008 PPM pure Centella Asiatica powder(*) with a rich, balm-to-oil formula. The ultra-fine powder penetrates every pore and gently adsorbs makeup residue, excess sebum, and environmental debris. As the balm warms on your skin, it transforms into a luxurious oil that effortlessly dissolves waterproof makeup and sunscreen. Upon rinsing, skin is left perfectly clean—no greasy film or tightness—while SUPER CICA 7™ (Leaf Extract, Root Extract, and Leaf Cell Culture; Madecassoside; Asiatic Acid; Madecassic Acid; Asiaticoside) delivers deep soothing and enhanced barrier support.
Capacity: 100 ml | 3.38 fl. oz.
Skin Type: All skin types, especially sensitive, redness-prone, or those needing thorough makeup removal
Recommended Use: Evening makeup removal; deep cleanse 1–2 times per week
Benefits: Makeup & sunscreen removal · pore cleansing · skin soothing · long-lasting hydration
Shelf Life: 24 months unopened / 12 months after opening
Ethylhexyl Palmitate, PEG-20 Glyceryl Triisostearate, Isododecane, Hydrogenated Poly(C6-14 Olefin), Synthetic Wax, PEG-10 Isostearate, Silica Dimethyl Silylate, Fragrance, Olea Europaea (Olive) Fruit Oil, *Centella Asiatica Leaf Extract (3008.8 ppm), Glyceryl Stearate, Water, Simmondsia Chinensis (Jojoba) Seed Oil, Polyglyceryl-3 Polyricinoleate, Gardenia Jasminoides Fruit Extract, Carthamus Tinctorius (Safflower) Flower Extract, Butylene Glycol, Coptis Chinensis Root Extract, Glycerin, 1,2-Hexanediol, Dipropylene Glycol, Polyglyceryl-10 Oleate, *Centella Asiatica Root Extract (8.8 ppm), *Centella Asiatica Extract (8.7 ppm), Pentylene Glycol, *Madecassoside (1.5 ppm), Capryloyl Salicylic Acid, 4-Terpineol, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Propanediol, *Asiatic Acid (0.04 ppm), *Madecassic Acid (0.03 ppm), *Asiaticoside (0.03 ppm), Matricaria Recutita (Chamomile) Flower Oil, Indigofera Tinctoria (Indigo) Extract, Oryza Sativa (Rice) Flower Extract, Hemerocallis Fulva (Daylily) Flower Extract, Myosotis Sylvatica (Forget-Me-Not) Flower/Leaf/Stem Extract, Hydroxycinnamic Acid, Rutin, *SUPER CICA 7™
All products purchased from our shop are shipped from Korea.
❗ The manufacturer may renew packaging without notice; a revised version may arrive without prior warning.
❗ Depending on shipping weight regulations, products may ship without an outer box.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at syginternational01@gmail.com. Please note that returns will need to be sent to the following address:
SYG INTERNATIONAL
Address: 501, CM Park Building, 11 Galmae Sunhwan-ro, Guri-si, Gyeonggi-do, Republic of Korea (Postal Code: 11902)
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at syginternational01@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at syginternational01@gmail.com.
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