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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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‼️ Please note that manufacturers may change product design, composition, or weight without prior notice. A renewed version may be shipped, but functionality and quality remain unchanged.
Our 4th‑generation nano‑sized Exosome Cica formula guides you through a seamless four‑step soothing routine. Begin with the Calming Pad: its ultra‑fine 0.000098 mm exosome particles melt into your pores in just 30 seconds, visibly calming bumps, redness, and irritation. Next, layer on the Cica Ampoule’s 16‑layer Trouble‑Defense system to flood your skin with deep, lasting hydration, leaving it plump and resilient. Follow with the Cica Toner, which refines texture, soothes sensitized areas, and fortifies your moisture barrier. Finally, seal in all that nourishment with the Cica Cream, creating a protective hydration film that soothes and shields your skin from environmental stressors.
Capacity:
• Calming Pad: 150 ml (100 pads)
• Cica Ampoule: 30 ml
• Cica Toner: 210 ml
• Cica Cream: 50 ml
Skin Type: All skin types (including acne‑prone & sensitive)
Usage Area: Entire face or targeted trouble zones (bumps, redness)
Benefits: Texture soothing · Redness reduction · Hydration · Soothing
Shelf Life: 36 months unopened / 12 months after opening
Calming Pad:
Water, Dipropylene Glycol, Glycerin, Niacinamide, Glyceryl Stearate SE, Diphenyldimethicone, Triethylhexanoin, Chlorphenesin, Hydrogenated Lecithin, Polyglyceryl‑10 Oleate, Propanediol, Polyglyceryl‑10 Laurate, Ethylhexylglycerin, Rosmarinus Officinalis (Rosemary) Leaf Oil, Disodium EDTA, Azadirachta Indica Leaf Extract, Centella Asiatica Leaf Water, Azadirachta Indica Flower Extract, Glyceryl Acrylate/Acrylic Acid Copolymer, 1,2‑Hexanediol, Butylene Glycol, Houttuynia Cordata Leaf Water, Melaleuca Alternifolia (Tea Tree) Leaf Water, Saccharide Isomerate, Centella Asiatica Root Extract, Centella Asiatica Leaf Extract, Ectoin, Citrus Peel Extract, Madecassoside, Centella Asiatica Leaf Sphingolipid, Caprylic/Capric Triglyceride, Sodium Citrate, Citric Acid, Artemisia Princeps Leaf Extract, Lactobacillus Ferment Filtrate, Hydrolyzed Plant Protein, Plant Amino Acids, Asiaticoside, Madecassic Acid, Asiatic Acid
Cica Ampoule:
Water, Dipropylene Glycol, Glycerin, Niacinamide, Glyceryl Stearate SE, Diphenyldimethicone, Triethylhexanoin, Chlorphenesin, Hydrogenated Lecithin, Polyglyceryl‑10 Oleate, Propanediol, Polyglyceryl‑10 Laurate, Ethylhexylglycerin, Rosmarinus Officinalis (Rosemary) Leaf Oil, Disodium EDTA, Azadirachta Indica Leaf Extract, Centella Asiatica Leaf Water, Azadirachta Indica Flower Extract, Glyceryl Acrylate/Acrylic Acid Copolymer, 1,2‑Hexanediol, Butylene Glycol, Houttuynia Cordata Leaf Water, Melaleuca Alternifolia (Tea Tree) Leaf Water, Saccharide Isomerate, Centella Asiatica Root Extract, Centella Asiatica Leaf Extract, Ectoin, Citrus Peel Extract, Madecassoside, Centella Asiatica Leaf Sphingolipid, Caprylic/Capric Triglyceride, Sodium Citrate, Citric Acid, Artemisia Princeps Leaf Extract, Lactobacillus Ferment Filtrate, Hydrolyzed Plant Protein, Plant Amino Acids, Asiaticoside, Madecassic Acid, Asiatic Acid
Cica Toner:
Purified Water, Dipropylene Glycol, Glycerin, Niacinamide, Glycereth‑26, Diphenyldimethicone, Triethylhexanoin, Chlorphenesin, Hydrogenated Lecithin, Polyglyceryl‑10 Oleate, Propanediol, Polyglyceryl‑10 Laurate, Ethylhexylglycerin, Rosmarinus Officinalis (Rosemary) Leaf Oil, Disodium EDTA, Aralia Elata Leaf Extract, Aralia Elata Leaf Water, Aralia Elata Flower Extract, Glyceryl Acrylate/Acrylic Acid Copolymer, 1,2‑Hexanediol, Butylene Glycol, Succinic Acid, Melaleuca Alternifolia (Tea Tree) Leaf Water, Saccharide Isomerate, Centella Asiatica Root Extract, Centella Asiatica Leaf Extract, Centella Asiatica Extract, Ectoin, Citrus Peel Extract, Madecassoside, Centella Asiatica Leaf Vesicle, Caprylic/Capric Triglyceride, Sodium Citrate, Citric Acid, Artemisia Princeps Leaf Extract, Lactobacillus Ferment Filtrate, Hydrolyzed Vegetable Protein, Vegetable Amino Acid, Asiaticoside, Madecassic Acid, Asiatic Acid
Cica Cream:
Purified Water, Dipropylene Glycol, Glycerin, Niacinamide, Glycereth‑26, Diphenyldimethicone, Triethylhexanoin, Chlorphenesin, Hydrogenated Lecithin, Polyglyceryl‑10 Oleate, Propanediol, Polyglyceryl‑10 Laurate, Ethylhexylglycerin, Rosmarinus Officinalis (Rosemary) Leaf Oil, Disodium EDTA, Scutellaria Baicalensis Leaf Extract, Centella Asiatica Leaf Water, Centella Asiatica Flower Extract, Glyceryl Acrylate/Acrylic Acid Copolymer, 1,2‑Hexanediol, Butylene Glycol, Scutellaria Baicalensis Water, Melaleuca Alternifolia (Tea Tree) Leaf Water, Saccharide Isomerate, Centella Asiatica Root Extract, Centella Asiatica Leaf Extract, Centella Asiatica Extract, Ectoin, Citrus Peel Extract, Madecassoside
All products purchased at our shop are shipped from Korea.
❗ Manufacturers can proceed with product design renewal without prior notice. A renewed version may be dispatched.
❗ Depending on the shipping weight standards, the product may be delivered without a package box.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at syginternational01@gmail.com. Please note that returns will need to be sent to the following address:
SYG INTERNATIONAL
Address: 501, CM Park Building, 11 Galmae Sunhwan-ro, Guri-si, Gyeonggi-do, Republic of Korea (Postal Code: 11902)
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at syginternational01@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at syginternational01@gmail.com.
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