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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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A premium skincare duo designed to restore your skin’s core strength and glow.
The Sym-Micro Essence, powered by Biotics Complex™, rebalances your skin’s microbiome and fortifies the barrier to prep skin for deeper absorption.
The Cream Intensive, enriched with Signature 83 Cells™, delivers dense nourishment and visibly enhances elasticity, texture, and radiance.
This set targets three core dimensions of skin vitality — Elasticity, Texture, and Glow, known as the Crescendo Glow Effect.
Experience silky absorption, long-lasting hydration, and vibrant skin through this science-backed daily ritual.
❗ Please note that the free samples included may be subject to change without prior notice.
Even if the sample types vary, the total quantity of samples will be provided as promised.
<Sym-Micro Essence>
Water, Dimethicone, Dipropylene Glycol, Isohexadecane, Glycerin, Cyclopentasiloxane, Polysilicone-11, PEG/PPG/Polybutylene Glycol-8/5/3 Glycerin, 1,2-Hexanediol, Lactococcus Ferment Lysate, Coco-Caprylate/Caprate, Panthenol, Polyglyceryl-3, PEG-10 Dimethicone, Butylene Glycol, Betaine, Caprylic/Capric Triglyceride, Alpha-Glucan Oligosaccharide, Polysorbate 20, Polyacrylate Crosspolymer-6, Chondrus Crispus (Carrageenan) Extract, Smallanthus Sonchifolius (Yacon) Root Juice, Sodium Polyacrylate, Acrylamide/Sodium Acryloyldimethyl Taurate Copolymer, Ammonium Acryloyldimethyltaurate/VP Copolymer, Maltodextrin, Polyglyceryl-10 Laurate, Vinyl Dimethicone/Methicone Silsesquioxane Crosspolymer, Dimethiconol, Titanium Dioxide (CI 77891), Mica, Polysorbate 80, Biosaccharide Gum-1, Trisodium EDTA, Lactic Acid, PEG-8 Caprylic/Capric Glycerides, Sodium Chloride, Lactobacillus, t-Butyl Alcohol, Red Iron Oxide, Beta-Glucan, PEG/PPG-18/18 Dimethicone, Sorbitan Oleate, Trideceth-6, Sodium Benzoate, Hydrogenated Lecithin, Sodium Bicarbonate, Carbomer, Ethylhexylglycerin, Sodium Lactate, Chamomilla Recutita (Matricaria) Flower Extract, Glucose, Potassium Chloride, Sodium Phosphate, Lysine HCl, Sodium Pyruvate, Isoleucine, Leucine, Tyrosine, Threonine, Valine, Arginine HCl, Phenylalanine, Cystine, Glycoprotein, Calcium Chloride, Histidine HCl, Serine, Glycine, Methionine, Paeonia Suffruticosa Branch/Flower/Leaf Extract, Paeonol, Palmitoyl Tripeptide-1, Tryptophan, Oligopeptide-1, -2, -3, Palmitoyl Tetrapeptide-7, Inositol, Oligopeptide-6, Folic Acid, Niacinamide, Pyridoxine HCl, Thiamine HCl, Riboflavin, Oligopeptide-4, Fragrance, Limonene, Citronellol, Benzyl Salicylate, Linalool, Geraniol, Benzyl Alcohol
<Cream Intensive>
Water, Dipropylene Glycol, Cyclopentasiloxane, Hydrogenated Polydecene, Glycerin, Butyrospermum Parkii (Shea) Butter, Caprylic/Capric Triglyceride, Cetearyl Alcohol, Isocetyl Myristate, Macadamia Ternifolia Seed Oil, Triethylhexanoin, PCE Dimethicone, Glyceryl Stearate, 1,2-Hexanediol, Pentaerythrityl Tetraethylhexanoate, PEG-40 Stearate, Panthenol, Dipentaerythrityl Hexahydroxystearate/Hexastearate/Hexarosinate, PEG-100 Stearate, Perfluorononylethyl Stearyl Dimethicone, C12-16 Alcohols, Dimethicone, Cetearyl Olivate, Cetearyl Glucoside, Sorbitan Olivate, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Palmitic Acid, Squalane, Hydrogenated Lecithin, Carbomer, Tromethamine, Polysorbate 60, Sodium Hyaluronate, Butylene Glycol, Sorbitan Isostearate, PEG-8 Caprylic/Capric Glycerides, Padina Pavonica Thallus Extract, Polysorbate 20, Sodium Lactate, Glycine, Glycoprotein, Paeonol, Palmitoyl Tripeptide-1, Oligopeptide-1, -2, -3, Palmitoyl Tetrapeptide-7, Oligopeptide-6, Copper Tripeptide-1, Paeonia Suffruticosa Branch/Flower/Leaf Extract, Oligopeptide-4, Titanium Dioxide (CI 77891), Mica, Trisodium EDTA, Red Iron Oxide, Fragrance, Benzyl Alcohol, Benzyl Salicylate, Citronellol, Geraniol, Limonene, Linalool
All products purchased at our shop are shipped from Korea.
❗ Manufacturers can proceed with product design renewal without prior notice. A renewal version may be dispatched.
❗ Depending on the shipping weight standards, the product may be delivered without a package box.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at syginternational01@gmail.com. Please note that returns will need to be sent to the following address:
SYG INTERNATIONAL
Address: 501, CM Park Building, 11 Galmae Sunhwan-ro, Guri-si, Gyeonggi-do, Republic of Korea (Postal Code: 11902)
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at syginternational01@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at syginternational01@gmail.com.
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